About our Bank 

At Community State Bank our success is defined by the respect and trust placed in us by our communities, employees and our customers. CSB is also employee owned; our team members make up the largest shareholder of the bank.

Why choose CSB? Take a minute to hear from our team...

About our Staff
Community State Bank has assembled a team of individuals who are highly motivated, knowledgeable and enthusiastic about our bank, our customers, and our community.
About our Benefits
We realize that taking care of our staff is just as important as taking care of our customers. Community State Bank has put together a very comprehensive benefits package including:

Employee Stock Ownership Plan (ESOP)
401(k) Plan
Medical, dental and vision coverage
Generous vacation and personal leave time
Health/Dental Insurance Plan
Group Term Life Insurance
Employee Assistance Program
Employee discount on banking products and services
Position(s) Currently Available 

Retail Manager - Burlington
(Updated: 05/30/2017)

The Retail Manager is responsible for controlling the office atmosphere, scheduling, and future prospect outlooks. Handle personal and transactional activity, and cross selling opportunities to existing and new customers. Responsible for daily branch duties, lending assistance to Market President, providing a resource for other departments for situational resolutions. Handles account opening and maintenance on accounts.

Essential Duties and Responsibilities:

Managerial Responsibilities

  • Develop and enhance existing relationships as well as prospects.
  • Provide assistance to Market Presidents when developing new and current business.
  • Schedule and cover branch employees. 
  • Encourage employee's creativity and ideas. 
  • Responsible to work with Market President to reach a standard growth within the market you serve.
  • Provide a leader role within the branch and assume added responsibilities.
  • Mentor and develop employees.

Transactional / Customer Assistance
  • Process customer's deposits, withdrawals, loan payments, loan & cash advances, cashier's checks, money orders and other routine requests. 
  • Routinely provide customers with necessary information and troubleshoot customer issues. 
  • Familiar with customers' resources to be able to assist customers.
  • Assist customers with access to safe deposit boxes, address changes, & travel notifications. 
  • Troubleshoot issues with debit cards, online banking, & account issues.
  • Collecting information for outgoing wire transfers. 
  • Balance and maintenance ATM
  • Close accounts including IRA's, HSA's and COD's
  • Take loan applications and have the ability to quote rates, terms, projected payments, as well as taking care of the loan closing.
Branch Responsibilities
  • Balance and maintenance ATM
  • Assist customers with access to safe deposit boxes. 
  • Opening and closing operations of branch office. 
  • Assist in cash needs for co-workers and branch. 
Cross Selling
  • Recognize customer cues for appropriate products and services they currently may not be using.
  • Comply and work toward the branch goals to achieve and/or exceeded branch growth potential. 
Account Acquisition
  • Open accounts for new and existing customers. 
  • Perform follow up with customers.
  • Responsible for account maintenance. 
  • Process customer account changes.
  • Assist with loan application process.
Other Activities
  • Ability to demonstrate compliance with all bank regulations for assigned job functions and apply to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Must be able to keep up-to-date on regulations changes. Follow all bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training.
  • Promote CSB as a relationship community-building financial institution with focus on volunteerism and teamwork. 
  • Provide co-workers with positivity and provide support. 

Qualifications Requirements: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Have the ability to type a minimum of 60 wpm to create successful customer experience. Provide leadership within your branch and actively serve your community.

      Education:  High school diploma or equivalent GED. Some banking or sales experience is preferred but not required.

      Responsibility and Decision Making: 
      Recognize any suspicious behavior and have the ability to make decisions on when to consult higher management on any transactions. Make judgment calls on holds, account fees, and including but not limited to:

      Supervision of Others: Responsible for Universal Bankers within your offices.
      Physical Demands:  Ability to lift boxes of coin and work in a fast paced environment.
      Work Environment:  Fast paced 

      Mortgage Lender Apprentice
      (Updated: 05/23/2017)

      The Mortgage Lender Trainee is responsible for generating business externally to extend retail credit. The Mortgage Lender Trainee will be responsible for analyzing financial information of the customer and identify the most appropriate products based on the customer needs and financial status. The Trainee is expected to learn mortgage lending and become a very successful Mortgage Lending Officer.

      Essential Duties and Responsibilities:

      • Working with the Mortgage Lending team to learn the business
      • Grow a mortgage portfolio
      • Cultivating and establishing contacts with realtors, builders and contractors to enhance market penetration.
      • Attending real estate and home improvement events to promote the services and products of Community State Bank.
      • Achieves production goals established by Community State Bank.
      • Meets with customers as necessary during various stages of the loan process.
      • Conducts interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information.
      • Ensures exceptional customer experience by overseeing loan process from origination to close and providing on-going communication to customers and processing staff as necessary.
      • Position will primarily work from the Union Grove office. Providing service to other branches will also be required. Travel to/from branches is an essential function of this position.
      • Utilizes training materials, reference tools and other resources to provide accurate and up-to-date loan program/policy information to customers. 
      • Must adhere to all federal and state regulations and bank policies. 
      • Conducts 1st time home buyer seminars along with other Mortgage Lenders. 
      • Refers the customer to the office for the sale of additional financial products and services. 
      • Community involvement and public relations activities to build a referral network within the community. 

      Qualifications Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. 

          Education:  Bachelor's degree in sales, marketing or business management. 

          Experience: One year of sales experience either in a face to face setting or in a call center environment. One year residential mortgage lending experience with a focus on generating self-sourced business preferred.   


          • Sales energy, with sustained record.
          • Understanding of Federal Regulations governing Real Estate Lending. 
          • Ability to analyze and comprehend complex financial data and provide financial alternatives.
          • Excellent written, verbal and interpersonal communication skills required. 
          • Training period for this position is estimated to be 6 months. 
          • Proficiency with Microsoft Excel and Word. 
          Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include: close vision, distance vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
          Work Environment: Normal conditions associated with a general office environment.
          Salary: Base salary plus incentive program. 

          Mortgage Loan Officer - Lake Geneva & Burlington 
          (Updated: 05/03/2017)

          The purpose of this position is to match the mortgage needs of our customers and potential customers to the mortgage products and services we offer.

          Essential Duties and Responsibilities:

          • Meet or exceed mortgage lending volume goals. 
          • Refer other non-mortgage bank products and services to the right department. 
          • Meet or exceed fee income goals. 
          • Have a strong working knowledge of mortgage compliance and demonstrate the ability to work within compliance guidelines. 
          • Maintain a delinquency level at or below 1% over 30 days on all mortgage loans you originate. 
          • Communicate effectively with internal and external customers. 
          • Make sure that the department reputation (internal, external, vendors) is at a very high level. 
          • Always do things the right way. 
          • Develop strong referral sources both internally and externally. 
          • Other responsibilities and projects as needed. 
          • Meet or exceed customer expectations. 
          • Make recommendations regarding products and services. 
          • Align with the Mission, Vision and Values and the culture of CSB.

          Qualifications Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. 

          • Highly effective verbal and written communication abilities.
          • Strong work ethic, a high level of integrity, and the desire to overachieve.
          • Effective organizational and time management skills to succeed in a semi-autonomous, fast-paced environment.
          • Desire to work in a community bank and represent CSB in a professional and ethical manner at all times.
          • Experience in working with a mortgage origination software is preferred.
          • Must have a concern for people and a desire to help them. 
          • Generous base plus commission.

              Education:  Associates or Bachelor's degree (or higher) in Sales / Marketing / Communication preferred and a constant continuation of industry knowledge. 

              Experience:  Ideally 3+ years of mortgage lending in a bank, credit union or mortgage company.  

              Skills:   Great communication skills, great coaching/developing skills, strong knowledge of bank mortgage compliance, strong knowledge of mortgage lending products, deliver great products to customers, strong knowledge of mortgage law. 

              Responsibility and Decision-Making: Grow the mortgage and home equity lending portfolios in a safe manner. Does not have underwriting decision making. Recommend new products, service and vendors to supervisor.
              Supervision of Others: None
              Physical Demands: Able to lift up to 40lbs. 


              Interested in joining our team? Contact us.  

              If you are interested in a career are Community State Bank, we would love to hear from you. Please contact our Human Resources Department, or fill out an application online .

              Telephone 262-878-3763.
              Fax: 262-878-3637